What it is
A project that turns your people’s experience into company assets. We do the extraction and structuring work – your team validates, it doesn’t write manuals.
How it goes
Typical duration: 4–8 weeks. We start with the areas where knowledge loss would hurt most, extract through interviews and observation, structure, test with new users (the best test: can a new person execute from the documentation?), then deliver the access tool.
Combines naturally with AI solutions – an internal assistant is the best way to make knowledge accessible.