Software and/or hardware analysis and selection

Independent selection of ERP, CRM, MES, WMS, equipment and integrations: requirements on your processes, scripted demos, 5-year total cost, reasoned recommendation.

What it is

Vendor-independent representation of your interests in choosing a system or piece of equipment. The objective: the solution that fits your processes and people, at a known total cost, with a contract that protects you.

How it goes

Typical duration: 6–12 weeks. We start from processes, not features; we write your scenarios; we have vendors run them; we compare objectively; we negotiate at your side.

Coverage

ERP, CRM, MES, WMS, e-commerce platforms, weighing and traceability systems, terminals and scanners, production equipment, system integrations. Can continue with implementation support, on your side, through to adoption.

Related challenges

Do you want software or hardware that fits your company but is also adopted and used by the team?

The best system, unused, is worth nothing. We design the implementation around people: roles, procedures, training – and we measure adoption, not just go-live.

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Do you want to implement an ERP, CRM or MES but aren't sure which one fits?

Every vendor shows you a perfect demo. We help you define what you really need, compare objectively and choose the solution that fits your processes and your people.

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Do you want to implement standard software but aren't sure the proposed best practices are applicable or sustainable for you?

"Everyone works this way" doesn't mean it works for you. We evaluate each standard practice against your processes and decide what to adopt, adapt or reject – with arguments.

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Case studies

FMCG distributionillustrative example

ERP+WMS selection for a regional distributor

A food distributor with 3 warehouses avoided a failed implementation through a selection process based on its own scenarios, not on demos.

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Blog

Practical ideas and tools

See all

10 Sept 2026· 6 min read

Landed cost is not purchase price: 7 components you're ignoring

Why the "cheapest" supplier is often the most expensive, and how to build a landed cost calculation your team can use on every order.

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20 Aug 2026· 5 min read

5 signs the proposed ERP doesn't fit you (before you sign)

The demo was flawless. Here's what to check before the contract so you don't discover the mismatch during implementation.

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28 Jul 2026· 4 min read

How to measure system adoption (and why "go-live" means nothing)

The system is live, but people work in parallel in Excel. Four simple indicators that tell you whether the investment is producing results.

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What's on your mind?

Describe your situation in a few sentences. Our assistant shows you within seconds which Smartbiz approaches would fit, then we talk specifics, with no commitment.

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